Data protection

Due to the EU-GDPR (General Data Protection Regulation) entered into force in May 2018, the privacy policy is listed below. The purpose of this EU Regulation is to inform the visitor to this website about the use of personal data, the scope, purpose and method of collecting such data. Basically, it should be noted that the website operator handles the data in accordance with legal requirements and with the greatest possible care. Nevertheless, it is to consider that there can be security gaps in the data transfer on the Internet. Absolute protection against a third party is not feasible.

Data collection and data usage

There are various options available to contact us. If available, contact can be made via inquiry, contact form, booking, order or newsletter. The entered or registered personal data will be stored in order to process your request, to provide you with all desired information and, if necessary, to answer follow-up questions. If it is not desired to share personal data using the above given options, contact can be also made by e-mail, telephone or post. In any case, your data will be kept confidential and subject to data protection.

When you visit our website, you will automatically receive mainly technical data for the purpose of statistical analysis, to improve the website and the security of our IT system. The following data is stored during this process: IP address, operating system, web browser, date and time, length of stay, type of files, pages visited, origin of visitors, search terms and search words (via search engines). This data will not be transferred to other foreign servers.

Disclosure of data

Personal data will be only passed on if we are entitled to do so. In certain cases, e.g., when processing payments via credit card companies, for accounting, law enforcement procedures, a disclosure of data is inevitable. In other cases, we will inform you when disclosing the personal data to third parties, or if necessary, obtain your consent.

Liability

The website operator is responsible for the data processing and data protection on this website. The contact details can be found in the imprint of this website. The contact details of the data protection officer, if one has been ordered, you also receive from the contact details in the imprint.

Your rights

You have the right to receive information about stored personal data free of charge at any time. You may also request to delete or update this information. However, deletions can only be made in accordance with tax and commercial law. Above all, the retention obligations on the part of the website operator are to be observed. In this context, you also have the right of appeal, which you may obtain from the competent supervisory authority.

Cookies

Cookies are used on our website, mainly so-called “session” cookies. These are small text files that are saved on the storage medium of your computer and do not cause damages to it. Their main purpose is to make the use of our website more efficient and user-friendly. The storage period of cookies varies. However, you can use your browser to control how the cookies shall be handled, for example, inform you when a cookie is set, delete it after leaving the browser, or even block cookies. If the storage of cookies has been deactivated, the website may be impaired in its function.

Social Media

In the case of the use of Social Media platforms, the contents become a part of the offers made available by these companies. Information on the Terms of Use and Privacy Policy of Social Media Platforms such as: Facebook, YouTube, Google+ and Twitter are available on their pages.

Facebook Plugins

This website uses plug-ins from Facebook, Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. You can identify Facebook plug-ins either by Facebook Logo or the „Like“ (thumb-up sign) button on our website. An overview of the Facebook plugins can be found here: http://developers.facebook.com/docs/plugins/.
When you visit our website, the plugin initiates a direct connection between your browser and the Facebook server. Facebook therewith receives information that you have visited our website with your IP address. If you click on the Facebook "Like-Button" while you are logged into your Facebook account, you link the contents of our pages to your Facebook profile. As a result, Facebook can assign the visit to our website to your user account. Please note that we as the provider of the pages are not aware of the content of the data transferred and their use by Facebook.
Further information on the privacy policy of Facebook can be found athttp://www.facebook.com/policy.php. Should you wish to prevent Facebook from associating your visit to our website with your Facebook user account, please log out from your Facebook user account.

easybooking

Data processing when using PMS systems (widgets)
Widgets of the company zadego GmbH (easybooking) may be implemented on these pages.

zadego GmbH
Hypo-Passage 2
6020 Innsbruck
Austria

The provider is a PMS system, which represents the provider of the hotel software of the responsible person. Depending on the tourism business, the widgets can be the following:

• Enquiry form
• Booking engine
• Small Search (enquiry, booking)
• Category View
• Room view
• Packages Widget
• Price overview
• Price comparison
• Availability calendar
• Online Check-In

a. General information
In order to process your enquiry or booking, it is necessary that the data provided by you to the responsible person is processed.

The above-mentioned person in charge and zadego GmbH (both jointly also referred to as "provider") have a contractually regulated business relationship. The person responsible obtains his hotel administration or booking software from zadego GmbH.

The personal data provided by you will be transferred to the administration system and to companies in business relations with the administration system. This transfer takes place in particular to the aforementioned landlords, possibly also to tourism associations, registration providers, payment providers and other companies that are linked to the administration system and/or landlord and must be consulted for the fulfilment of postcontractual obligations.

The use of personal data by the providers is governed by the applicable statutory provisions and the consent given by you to the use of your data.

b. Collection of data
Within the framework of an enquiry or booking with the tourism company, you provide relevant data for the execution of the same. As a rule, this involves the following:

• First name and surname
• E-mail address
• Address
• Telephone
• Payment data (bank details, credit card details)
• birth data (for the identification of children)

This data is only collected to the extent permitted by law and only with your consent and active participation. As far as the consent is declared electronically within the scope of the services, the legal obligations to provide information are taken into account and this consent is recorded by suitable technical systems.

c. Purpose of this data processing
The person responsible will process your personal data in this context for the following purposes:

• Offering
• Online Check-In
• Fulfilment of reporting obligations
• Payment processing
• Accounting

If you enter personal data (contact data, e-mail, data of the desired stay in our house) in one of these widgets, this is always done on a voluntary basis and only for the purpose of being able to make an appropriate offer for your desired stay.

If there is no contractual relationship between the parties (i.e. there is no stay in the business of the responsible person), the data of the person concerned will be deleted automatically from the systems immediately.

Google Analytics

This website uses Google Analytics, web analytics service operated by Google Inc. (“Google“). Google Analytics sets cookies, i.e. text files stored on your computer that facilitate analysis of your use of the website. The information generated by these cookies about your use of the website (including your IP address) is transferred to a Google server in the United States and is stored there. Google uses this information in order to analyse your use of the website, compile reports on your website activities for the website operators and deliver other services related to website activities and Internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Under no circumstances will Google associate your IP address with any other data held by Google. You may prevent the installation of cookies by selecting the appropriate settings on your browser software; however, please note that in that case you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data collected about you by Google in the manner and for the purposes set out above. Please, refer to the Google’s Privacy Policy: https://policies.google.com/privacy.

Google Web Fonts

For the homogenous display of fonts we use Google Web Fonts. When you visit our pages, your browser makes a direct connection with Google servers. At this time the IP address will be transferred to Google. If your browser does not support Google Web Fonts, a standard font will be displayed on your screen. For further information, please refer to the Google’s Privacy Policy: https://policies.google.com/privacy.

Google Maps

This website uses the map service Google Maps via API. This service is provided by Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Google Maps serves to quickly show the location of our company and therefore serves to improve our website. Through the use of Google Maps information about your use of this website, especially the IP address, is transferred to the Google server. As a website operator, we have no influence on the data transfer. For further information, please, see Google’s Privacy Policy: https://policies.google.com/privacy.

Twitter Plugin

When you visit our pages, a link between the browser and Twitter servers is made via the Twitter buttons. In addition to the IP address, the nature and scope of the other transferred data are not known to the website operator. Further information on the privacy policy can be found on the following page: https://twitter.com/privacy. The Twitter is operated by Twitter, Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103 U.S.A.

YouTube

Our website uses plugins by Google operated website YouTube. The provider is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. YouTube serves to improve our website and to supplement it with additional information. Different data, especially the IP address, is transferred to the YouTube server. We have no influence on the data transfer as a website operator. For further information please refer to the Google’s Privacy Policy: policies.google.com/privacy: https://policies.google.com/privacy.